Introduction
This Privacy Policy applies to the website www.exium.in.
exium.in recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on www.exium.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
exium.in is a property of Exium Classes, a Proprietry Firm, having its office at:
Sector 5, Bokaro Steel City
Jharkhand — 827006
Information We Collect
We collect information about you in a range of forms when you interact with our website, register for our services, or communicate with us.
| Category | What We Collect |
|---|---|
| Contact Information | Name, Email address, Phone number, Postal address, IP address |
| Student Information | Class (XI or XII), academic performance details shared voluntarily |
| Usage Data | Pages visited, time spent on pages, browser type, device information |
| Communication Data | Messages, queries, or feedback you send us |
Payment & Billing Information
We might collect your billing name, billing address, and payment method when you enrol in our courses. We NEVER collect your credit card number, credit card expiry date, or other details pertaining to your credit card on our website.
By providing payment information, you authorise the relevant payment gateway to process your transaction in accordance with their own terms and privacy policies. We strongly recommend reading those policies before making a payment.
Information You Post on Social Media
We collect information you post in a public space on our website or on a third-party social media site belonging to exium.in.
If you interact with our official social media accounts (such as by tagging us, leaving reviews, or commenting on posts), we may collect and store that information as part of our public communications record. Please be aware that anything posted in a public forum is visible to others and governed by that platform's own privacy policy.
How We Use Your Information
We use the information we collect for the following purposes:
- To process your enrolment and manage your account with us
- To communicate with you about batch schedules, fees, and updates
- To respond to your queries, feedback, or support requests
- To send you important notices about changes to our services or policies
- To improve our website, teaching materials, and overall service quality
- To comply with applicable laws and legal obligations
- To prevent fraud and ensure the security of our website
Sharing Your Information
We do not sell, trade, or rent your personal information to any third parties. We may share your information only in the following limited circumstances:
- Payment Processors: Your billing information is shared with our secure payment gateway solely to process your transaction.
- Service Providers: We may share data with trusted vendors (such as email or hosting services) who assist us in operating our website, subject to strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests from public authorities.
- Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email and/or a prominent notice on our website.
Cookies
Our website may use "cookies" — small data files stored on your browser — to improve your browsing experience and help us understand how visitors interact with our site.
- Session Cookies: Expire when you close your browser and help us maintain your session.
- Persistent Cookies: Remain on your device until you delete them and help us remember your preferences.
- Analytics Cookies: Provided by third-party tools (e.g. Google Analytics) to help us understand website usage patterns.
Data Retention
We will retain your personal information for as long as is necessary to provide our services to you and to fulfil the purposes described in this Privacy Policy. When your information is no longer required, we will securely delete or anonymise it.
In some cases, we may be required to retain certain information for a longer period to comply with applicable legal, tax, or accounting requirements.
Children's Privacy
Our Service is not directed to children under the age of 18. All registrations must be completed by a parent or legal guardian on behalf of the student. We do not knowingly collect personally identifiable information directly from anyone under the age of 18.
If you are a parent or guardian and you are aware that your child has provided us with personal information directly, please contact us at exium.classes@gmail.com.
Your Rights
Subject to applicable law, you have the following rights in relation to your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request that we correct any inaccurate or incomplete information.
- Right to Deletion: You may request that we delete your personal information, subject to certain legal limitations.
- Right to Opt-Out: You may unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
- Right to Complain: You have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
To exercise any of these rights, please contact us at exium.classes@gmail.com. We will respond to your request within a reasonable time frame.
Security
The security of your personal information is important to us. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
If you believe your personal information has been compromised, please contact us immediately at exium.classes@gmail.com.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email.
Your continued use of our website after any changes to this Privacy Policy will constitute your acceptance of the revised policy. We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
- By email: exium.classes@gmail.com
- By visiting our website: exium.in/contact
- By post: Ground Floor, E 18, Sector Market, Sector 5, Bokaro Steel City, Jharkhand — 827006